Question 1

Are you licensed, bonded and insured?

Accepted Answer

Yes, Katie's Pet Pals is licensed, bonded and insured. We are also certified in Pet First Aid & CPR and a member of Pet Sitter International. If you would like to see documentation, we'd be happy to provide that for you.

Question 2

Do you offer doggie daycare?

Accepted Answer

While we do not offer daycare services in my home, we do offer pet sitting visits in 30 minute and hour-long sessions. If you need a visit longer than an hour, you can request pet sitting up to 3 hours.

Question 3

What happens if my pet needs to be taken to the vet during a reservation?

Accepted Answer

Should anything happen to your pet while in our care, we will attempt to contact you, and take your pet to your vet or the nearest emergency vet if the one provided is not available. You will be responsible for payment as the owner.

Question 4

Do you charge per pet?

Accepted Answer

We do not charge per pet, as that can make pet sitting visits pretty expensive (we get it!). Our visits are instead based on the time we spend at your home. We offer 30 or 60 minute visits as well as overnight care (subject to availability).

Question 5

Do you charge extra on Holidays?

Accepted Answer

Yes - Our Holidays include New Years Eve, New Years Day, Easter, Memorial Day, July 4th, Labor Day, Thanksgiving, Christmas Eve, and  Christmas Day.

During Holidays, there is a $5 additional fee for all dog walks and pet visits, and a $25 additional fee to Overnight Pet Sitting and Dog Boarding.

Question 6

I'd love to book with you! How do I get started?

Accepted Answer

Great question! It's easy and we love making new Pals. Head on over to our booking process to create an account or submit an inquiry form.

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